Shipping Policy
Last updated: July 2026
At Urbann-Vibe, we aim to offer you reliable and transparent shipping options. Please review our complete shipping guidelines and delivery timeframes below.
1. Shipping Destination
We currently ship to addresses within the United States only. International shipping is not available at this time.
2. Shipping Costs
- Cost: FREE Shipping on all orders within the United States.
- Minimum Purchase: No minimum purchase required.
- Taxes & Hidden Fees: Product prices are tax-inclusive where applicable. Any applicable tax details are displayed clearly prior to payment. There are no hidden shipping fees or handling surcharges at checkout.
3. Order Processing & Transit Times
| Stage | Estimated Time | Details |
|---|---|---|
| Order Processing Time | 1 – 3 Business Days | Orders are processed Monday through Friday (excluding U.S. public holidays). |
| Transit Time | 5 – 8 Business Days | Estimated time in transit once shipped by the carrier. |
| Total Estimated Delivery Time | 6 – 11 Business Days | From the date your order is officially placed. |
4. Order Cutoff Time
Order Cutoff: 2:00 PM (Mountain Time)
Orders placed before 2:00 PM Mountain Time will begin processing the same business day. Orders placed after 2:00 PM Mountain Time, or on weekends and U.S. public holidays, will begin processing on the following business day.
5. Order Tracking
When your order ships, you will automatically receive a shipping confirmation email containing your tracking number and carrier information (when available). You can track your shipment directly using the Track My Order feature on our website or through the carrier's portal.
6. Shipping Inquiries & Support
If you have any questions regarding your shipment, need tracking updates, or need assistance with a delivery issue, please contact us:
- Email: support@urbann-vibe.com
- Phone: +1 505 418 2082
7. Business & Legal Information
- Store Name: Urbann-Vibe
- Legal Entity Name: WELLFIELD LLC
- Company Registration Number: 6038603
- US Registered Address: 2105 Vista Oeste NW Ste E, Albuquerque, NM 87120-3693, United States
- Operations Office (Europe): Route de Lausanne 5A, 1041 Bottens, Switzerland
- Customer Support Email: support@urbann-vibe.com
- Customer Support Phone: +1 505 418 2082
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time)
- Response Time: We respond to all customer inquiries within 2 business days.