Privacy Policy

Owner

Wellfield LLC
Address: 8206 Louisiana Blvd NE, Ste A #5920, Albuquerque, New Mexico 87113, US
Email: support@urbann-vibe.com 

📞 +1 505-441-6113

1. Introduction

We take the protection of your privacy seriously and are committed to storing your personal data securely and using it responsibly. This Privacy Policy explains what data we collect, why we collect it, and how we use it. By using our website, you consent to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Name, address, email, phone number

  • Payment Information: Credit card details, billing address

  • Order Details: Purchased products, shipping address

  • Device Information: IP address, browser type, operating system

  • Cookies and Tracking: Analysis of browsing behavior to enhance your shopping experience

3. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: Handling and delivering your orders

  • Account Management: Managing your account information

  • Personalization: Displaying tailored product recommendations

  • Analytics: Improving our services

  • Communication: Sending updates and marketing messages (with your consent)

4. Sharing Your Information

We do not sell your data to third parties. However, we may share it under specific circumstances:

  • Service Providers: Payment processors, shipping companies

  • Legal Requirements: When required by government authorities or applicable law

  • Business Transfers: In the event of mergers or acquisitions

5. Data Retention

We retain your data only for as long as necessary for each specific purpose and dispose of it securely afterward. Legally relevant data is stored for at least 10 years, as required by law.

6. How We Collect Data

  • Forms: For account creation and order processing

  • Newsletter Sign-up: Your email address for sending updates

  • Checkout Process: Collection of billing and order details

  • Customer Support: Information submitted through support inquiries

  • Cookies and Tracking: Behavioral data for improving the user experience

7. Cookies and Tracking

Our website uses cookies to:

  • Improve the user experience

  • Personalize advertising

  • Analyze website activity

8. Legal Basis for Data Processing

We process your data in accordance with Article 6 of the GDPR:

  • Contract Fulfillment: Processing necessary to perform a contract

  • Consent: Processing based on your explicit consent

  • Legitimate Interest: Processing to improve our services

9. Data Security

We implement technical and organizational security measures to protect your data from loss, misuse, and unauthorized access.

10. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Request correction of inaccurate data

  • Deletion: Request deletion of your data, unless legal retention obligations apply

  • Withdrawal: Withdraw your consent to data processing

  • Complaint: File a complaint with your local data protection authority:

    • Germany: BfDI

    • Austria: Datenschutzbehörde

11. SMS Communication

By subscribing to SMS services from urbann-vibe.com, you agree to receive automated marketing messages. Consent is not a condition for purchase. You may unsubscribe at any time by replying STOP to any message.

12. Changes to This Privacy Policy

This Privacy Policy is reviewed regularly and may be updated. Please check this page periodically for any changes.

13. Contact

For questions or requests related to this Privacy Policy, please contact us at:

Email: support@urbann-vibe.com 

📞 +1 505-441-6113